Contact Us
Leronza · Dubai, Since 2019
Contact
Leronza.
A Dubai showroom, one team, and a real person on the other end of every channel. Ask about customising your own device, gold plating an object, an order already placed, or a corporate commission.
Walk in, message us, call us or write — whichever suits. If you are sending photographs of something you want plated or customised, WhatsApp is the easiest.
Or write to sales@leronza.com·+971 600 56 00 34
Business Bay, DubaiWorldwide ShippingSince 2019
Visit Us
The Dubai
Showroom.
Open six days a week and walk-ins are welcome. Bring the device or the object with you and you can have it looked at, quoted and discussed on the spot.
| Detail | Leronza, Dubai |
|---|---|
| Address | Showroom 3, Aswar Building, near Business Bay Metro Station, P.O. Box 84181, Dubai, UAE |
| Opening hours | Monday–Saturday, 09:00–19:00 |
| Nearest landmark | A short walk from Business Bay Metro Station |
| Directions | Open in Google Maps |
| Phone | +971 600 56 00 34 · Mobile +971 54 320 9100 |
| WhatsApp & email | +971 4 330 9600 · sales@leronza.com |
The showroom carries finished pieces you can handle — gold, rose gold and platinum side by side, which is the one comparison photographs never quite settle. If you want a specific collection or device ready to look at when you arrive, message ahead and we will have it out.
What Are You Contacting Us About?
Three Things People
Usually Ask.
Most messages fall into one of these. Each has a page that probably answers half your question before you write.
01 — Customising Your Own Device
You own the phone, watch or laptop and want it in gold. Prices, collections and the process are on Customise Your Device — send the model and a photo and we will quote.
02 — Gold Plating an Object
Anything metal that is not a device — taps, trim, trophies, heirlooms. See Gold Plating Services, then send photographs for a free evaluation.
03 — Gifts & Corporate Orders
A single gift or a hundred branded pieces. Browse 24K gold luxury gifts and corporate gifts, or tell us the budget and deadline and we will propose.
Who to Ask
The Quickest Route
to an Answer.
| Your enquiry | Best channel | Have ready |
|---|---|---|
| Customisation or plating quote | WhatsApp +971 4 330 9600 | Photos of the item, and the device model |
| An order you have already placed | sales@leronza.com | Your order number from the confirmation email |
| Corporate, bulk or branded gifts | sales@leronza.com | Quantity, budget and the date you need them |
| Aftercare, repair or servicing | +971 600 56 00 34 · Leronza Care | Your serial number or certificate |
| Checking a piece is genuine | Product verification | The serial number on the certificate |
| Franchise & partnerships | sales@leronza.com | Your market and background |
| Press & media | Press centre | Publication and deadline |
Sending photographs makes almost every enquiry faster. A picture of the object, taken in daylight from two angles, is usually enough for us to say what is possible and roughly what it costs.
Gold Does Not
Photograph Honestly.
Every image on this site is a compromise. Gold reads differently under a showroom light than it does on a screen, and the gap between 24K gold, rose gold and platinum is far more obvious in the hand than in a photograph.
If you are anywhere near Dubai, that is the argument for coming in. Ten minutes with the three finishes side by side settles a decision that a week of browsing usually does not.
See both showrooms
Prefer to write it down?
Use the form below. Tell us the device or object, what you want done, and where you are — that is enough for us to come back with something useful.
CONTACT US FOR ANY QUESTIONS
Contacting Leronza in Dubai.
Leronza Electronics Trading LLC has worked out of Dubai since 2019, finishing devices and objects in 24K gold, rose gold and platinum for clients in more than 40 countries.
Walk In Without an Appointment
The Dubai showroom at Aswar Building, near Business Bay Metro Station, takes walk-ins six days a week, Monday to Saturday from 09:00 to 19:00. Bring the device or object with you and it can be assessed and quoted while you wait. An appointment is only worth making if you want a particular collection or model ready on the counter when you arrive.
If You Are Not in the UAE
Most enquiries never involve a visit. Send photographs by WhatsApp or email, agree the work and the price in writing, then ship the item in. Finished pieces go back out by insured DHL. Clients in over 40 countries have used exactly this route.
What to Include in Your Message
Three things make a quote possible on the first reply: what the item is (exact device model, or photographs of the object), what you want done to it, and where you are. For anything already ordered, the order number from your confirmation email is the fastest way to get a straight answer.
Orders, Aftercare and Verification
Questions about an existing order go to sales@leronza.com. Servicing and long-term care are handled through Leronza Care and the authorised service centre on +971 600 56 00 34. If you are checking that a piece is genuine, every item ships with a serial number you can check through product verification.
Before You Write
Pricing, timelines and the full process for device work are set out on Customise Your Device; for objects that are not devices, on Gold Plating Services. Between them they answer most of what people write in to ask.
Dubai since 2019 · Business Bay showroom · 40+ countries served
Frequently Asked Questions
Before You Write.
Where are you located, and when are you open?
Showroom 3, Aswar Building, near Business Bay Metro Station, P.O. Box 84181, Dubai, UAE — open Monday to Saturday, 09:00–19:00. Walk-ins welcome.
Do I need an appointment?
No. The showroom accepts walk-ins during opening hours. Message ahead only if you want a particular collection or device model ready to look at when you arrive.
How do I get a quote?
Send photographs and a description by WhatsApp on +971 4 330 9600, by email to sales@leronza.com, or through the form on this page. Include the exact device model or clear daylight photos of the object, what you want done, and your location. Evaluation is free and the price is confirmed before any work starts.
Will I receive exactly what I see in the photograph?
Very close, but not identical. Professional photography enhances colour and detail in ways real light does not always reproduce, and natural materials — leather, mother of pearl, shell — vary from piece to piece by their nature. Two items ordered on the same day will not carry the same pattern, and cannot be made to.
Can I return an item?
No. Every piece is custom-made to order for one customer, so returns are not offered. That is why we send visual mockups for approval before production begins and confirm every detail in writing — review the description, images and specification carefully before ordering, and ask us anything you are unsure about first.
Where can I find my receipt?
For an online order, your order confirmation email contains it — search your inbox for “Order Confirmation”. For a showroom purchase, contact us at sales@leronza.com with the date and we will resend it.
Do you ship worldwide, and how long does it take?
Yes — to more than 40 countries, by insured DHL. The shipping itself is quick; the variable is production. Each order goes through customisation, quality control and packaging first, and how long that takes depends on the design and materials. You are given a realistic date with your quote.
Will I have to pay customs duties?
Most likely yes, unless you are in the United Arab Emirates or the United Kingdom. Customs duties, import taxes and VAT are set by your own government, vary by country, and are not included in the price. We recommend checking your local rates before ordering so there are no surprises on delivery.
I already placed an order — who do I ask?
Email sales@leronza.com with the order number from your confirmation email. That gets you a direct answer faster than any other route.
How do I check a Leronza piece is genuine?
Every item ships with a Certificate of Authenticity carrying a unique serial number. Enter it on the product verification page to confirm the piece.
Do you take corporate or bulk orders?
Yes. Tell us the quantity, the budget and the date you need them, and we will come back with a proposal. See 24K gold corporate gifts for the kind of work involved.
