Leronza.com · Customer Policies

Website Notice & Disclaimer

Published by: Leronza Electronics Trading LLCCovers: all content on www.leronza.com

Is this the official Leronza store?

1.1

Yes. www.leronza.com is run by Leronza Electronics Trading LLC of Dubai. The domain stays under the company’s lawful control following WIPO Case No. D2026-0030, in which the complaint was denied.

1.2

The company operates independently and has no tie to other websites or businesses using a similar name. Confirm any claimed connection on our company verification page.

Can I rely on what the site says?

2.1

We publish it in good faith and update it regularly, yet some details may be incomplete or out of date at a given moment. Nothing here amounts to technical, legal or financial advice.

2.2

Visiting Leronza.com means accepting this notice alongside our Terms of Sale & Use.

Will my piece match the pictures?

3.1

Closely, but not identically. Photos and 3D renders cannot capture every nuance of hand-applied metal and stones, and screens show colour differently.

3.2

Gold, rose gold and platinum are plated layers unless a listing names solid gold parts. Prices, specifications and stock can change at short notice; a consultant confirms the details before production.

What does customisation change in a device?

4.1

We source authentic devices, take them apart, apply our GoldPrivé finishing and rebuild them in Dubai.

4.2

Water resistance is lost. Some designs also lose MagSafe charging or NFC payments.

4.3

The manufacturer may treat an opened device as outside its own warranty, which is why Leronza provides its own cover.

Why do other companies’ names appear?

5.1

To tell you which product we started from. Names such as Apple, Samsung, Beats, Shure, Sennheiser, Zippo, PING, TaylorMade, Segway-Ninebot and Swarovski belong to their owners.

5.2

None of these companies sponsors, approves or works with Leronza. GOLDPRIVE itself is a UAE-registered trademark held by Leronza Electronics Trading LLC.

What about links to other sites?

6.1

They are a courtesy. Other sites’ content, availability and data handling are outside our control, and a link is not an endorsement.

How far does Leronza’s responsibility go?

7.1

Within what UAE law permits, we accept no responsibility for knock-on losses such as lost earnings or lost files arising from use of this site.

7.2

This notice never reduces your consumer protection under UAE law or what our warranty promises.

Can this notice be revised?

8.1

Yes. Revisions are posted here and take effect immediately.

Which courts deal with disputes?

9.1

UAE law applies, and the Dubai courts hear any dispute about this notice.

How do I reach you?

OpenMonday–Friday, 09:00–18:00 Dubai