Leronza.com Terms of Sale & Use

Leronza.com is the online store of Leronza Electronics Trading LLC, a Dubai company (“Leronza”, “we”). The pieces sold here carry our GoldPrivé brand.

Buying from us, or simply browsing, means you agree to these terms and to the policies linked from them: Privacy, Shipping, Refund and Warranty.

Only adults aged 18 and over may open an account or buy on Leronza.com.

We start from authentic phones, watches, computers and accessories that we purchase on the open market. Our team opens each one, applies the precious-metal or crystal work, and puts it back together by hand.

Unless a listing says a piece includes solid gold parts, the gold, rose gold or platinum you see is a plated layer.

Pictures on the site are studio photos or 3D renders. Hand finishing means your piece can differ a little in shade or detail.

A customised device loses its water resistance. With certain designs, wireless MagSafe charging or tap-to-pay NFC also stops working; our team tells you which before your order is locked in.

Submitting an order commits both sides: you to pay, and us to make or personalise what you chose.

A confirmation email follows straight away, and within two working days a Leronza consultant reaches out to settle the design and give you a delivery estimate.

Double-check the finish, design, size and any engraved wording before you submit. Mistakes in your own selections cannot be corrected after work starts.

Our price list is in US dollars. Shoppers in the Emirates can view prices in dirhams.

Checkout accepts Visa or Mastercard (charged in USD or AED through an encrypted gateway) and digital currencies such as Bitcoin via Coinbase Commerce.

Your card number goes straight to the payment company; Leronza never holds it. Keep your receipts and a copy of these terms for your records.

No. Production of a personalised item starts on our side the moment an order arrives, so orders cannot be withdrawn after submission.

Sales of business opportunities and master franchises are trade transactions and are never refunded.

Speak to us before posting anything. We will explain how to pack it and arrange its journey to our Dubai workshop.

Save a backup, sign out of iCloud or your Samsung account so Find My is off, and take out SIM and memory cards first: the work can wipe the phone.

Personalisation we carry out on your own device is protected by our warranty terms exactly as a new purchase would be.

Expect 7 to 14 days of workshop time (Duo models: 14 to 21) before dispatch. Delivery costs you nothing, is insured, and needs a signature at the door.

Outside the Emirates, the buyer acts as importer: any duty, tax or clearance fee charged by your country is yours to settle, and local import rules are yours to follow. We are unable to predict those amounts.

Timings and conditions in full: Shipping Policy.

Personalised pieces cannot be sent back. Items we have not personalised can come back within a week, on the conditions in the Refund Policy.

Once opened and plated, a device is looked after by Leronza’s own warranty rather than the maker’s.

Browse and buy freely. Copying, republishing or selling our words, photos or designs needs our written permission first.

Do not try to disrupt, overload or harm the site. You are answerable for anything done through your login, so keep your password private.

Brands such as Apple, Samsung, Shure or Zippo identify the starting product only. Leronza has no partnership with these manufacturers, and none of them approves our work. The complete list is in the warranty terms.

As far as UAE law allows, Leronza does not answer for knock-on losses such as lost earnings or lost files.

Your statutory protection as a consumer in the Emirates always applies in full.

Yes, as rules and our services evolve. New wording takes effect when posted here; each order follows the wording live on the day it was submitted.

UAE law, as the law of the country where we are based, applies to these terms, to every sale and to use of Leronza.com. Dubai’s courts decide any dispute.