Shipping Policy
Leronza Shipping & Delivery Policy
Shipping
& Delivery.
At Leronza, we are dedicated to delivering exceptional luxury experiences, which extends to our shipping and delivery services.
We understand that your GoldPrivé piece is a unique expression of your style, and we treat each order with the utmost care and attention.
Questions? sales@leronza.com·+971 600 56 00 34
Complimentary ShippingFully InsuredTracked
Complimentary Shipping
On all Leronza orders
Fully Insured
Every order, in transit
Signature Required
Due to the value of our products
Tracked
Notifications with tracking
Order Processing
Every Piece Is Made
After You Order It.
| Stage | What to expect |
|---|---|
| Customization | Due to the bespoke nature of our products, please allow 1–2 weeks for order processing and customization. Our artisans meticulously craft each piece to perfection. |
| Order Confirmation | Upon order placement, you will receive an order confirmation email. A dedicated Leronza representative will contact you within 2 business days to discuss customization details and provide an estimated delivery date. |
Shipping
Complimentary,
and Handled Carefully.
| Detail | Policy |
|---|---|
| Complimentary Shipping | We offer complimentary shipping on all Leronza orders. |
| Shipping Carriers | We partner with premium shipping carriers renowned for their reliability and expertise in handling luxury goods. |
| Shipping Address | Please ensure your shipping address is accurate and complete. We cannot be held responsible for delays or incorrect deliveries due to incorrect shipping information. |
| Insurance | All Leronza orders are fully insured during shipping. |
Delivery
How Long It Takes
After Customization.
Delivery timeframes begin once the customization process is complete.
| Destination | Delivery timeframe |
|---|---|
| UAE | Expect your order to arrive within 3–5 business days after the customization process is complete |
| International | Delivery times vary based on the destination. Please allow 7–10 business days for delivery after customization |
| Signature Required | Due to the value of our products, a signature will be required upon delivery |
| Shipping Notifications | You will receive shipping notifications with tracking information to monitor your order’s progress |
Please note that while we strive to adhere to these estimated delivery times, unforeseen circumstances may cause delays.
Import Duties and Taxes
International Orders
and Local Charges.
| Destination | Policy |
|---|---|
| International Orders | Customers are responsible for any import duties, customs fees, or local taxes imposed by their respective countries. These charges are not included in the order total and must be paid by the recipient. |
| United Arab Emirates & United Kingdom | Orders delivered within the United Arab Emirates and the United Kingdom are not subject to these charges. |
Customs duties, import taxes and VAT are set by your own government and vary by country. We recommend checking your local rates before ordering so there are no surprises on delivery.
Shipping Address Changes & Restrictions
If Something
Needs to Change.
| Situation | Policy |
|---|---|
| Address change requests | We understand that circumstances may change, and you may need to modify your shipping address. Please contact our customer service team as soon as possible to request a change. We cannot guarantee address changes after the order has been shipped. |
| Certain regions | Due to various factors including customs regulations and security, we may be unable to ship to certain regions. We will notify you if your order is affected by these restrictions. |
Packaging Is Part
of the Piece.
Your GoldPrivé masterpiece will be lovingly encased in our signature luxury packaging, ensuring it arrives at your doorstep in pristine condition.
Verify your piece on arrival
Related Policies
Read Alongside
These.
| Policy | Link |
|---|---|
| Refund Policy | https://www.leronza.com/refund-policy-page/ |
| Terms & Conditions | https://www.leronza.com/terms-and-conditions/ |
| Privacy Policy | https://www.leronza.com/privacy-policy-page/ |
| Disclaimer | https://www.leronza.com/disclaimer-page/ |
Contact Us
If you have any questions or require further information regarding our shipping and delivery policy, please contact our customer service team at sales@leronza.com or +971 600 56 00 34.
